We provide a 1 year limited warranty for the Rubicon Dog car seat travel system.

This warranty does not cover:

  • Damage from dog chewing
  • Seat belt overtightening
  • Using the product for purposes other than what it was intended for
  • Exceeding the stated weight limits for the seat purchased

For refund and/or warranty claims:

  • Send an email to warranties@rubicondog.com.
  • Send a picture of the unit. If claiming warranty coverage, please send a picture of the damaged pieces.
  • Send a picture of your proof of purchase.
  • A representative will contact you with an authorization number to return, or next steps to rectifying any warranty claims.