We provide a 1 year limited warranty for the Rubicon Dog car seat travel system.
This warranty does not cover:
- Damage from dog chewing
- Seat belt overtightening
- Using the product for purposes other than what it was intended for
- Exceeding the stated weight limits for the seat purchased
For refund and/or warranty claims:
- Send an email to firstname.lastname@example.org.
- Send a picture of the unit. If claiming warranty coverage, please send a picture of the damaged pieces.
- Send a picture of your proof of purchase.
- A representative will contact you with an authorization number to return, or next steps to rectifying any warranty claims.